Your plan will issue a new Member Handbook on October 1. The Member Handbook explains the benefits and services available to you as a member of Banner – University Family Care.
It also explains what to do in an emergency or urgent medical situation. Please read the handbook carefully to learn more about the healthcare services covered under the plan.
If you have any questions about your coverage, need information about how to use your benefits or would like to request a hard copy of the new Member Handbook or any other member material, please contact your Case Manager.