Health & Wellness


Health Resources

As a member of Banner – University Family Care/ALTCS (BUFC/ALTCS), we want to provide you and your family with community and national resources to help manage your health. Thank you for allowing us to be your partner in health and well-being!

Resources


Tobacco Education and Prevention

The BUFC/ALTCS Tobacco Cessation Program offers a number of nicotine replacement products. This includes patches, lozenges, gum, and medications to help you quit tobacco. When you and your doctor decide which is best for you, a twelve week supply is available by prescription every six months as needed. Only one product can be selected at a time. Members also have no cost telephone support from the Arizona Smoker's Hotline (ASHLine). ASHLine is sponsored by the Arizona Department of Health Services and Prevention Program (ADHS-TEPP). ASHLine can help you at no cost by setting a quit date and giving you support. If you would like more information about quitting tobacco, please call the ASHLine at (800) 556-6222. Or visit their website at www.ashline.org.

Freedom From Smoking - American Lung Association: www.lung.org. This is a program to help adult smokers quit. Freedom From Smoking® is available as a group clinic, an online program and a self-help book. Talk to a cessation counselor at the Lung HelpLine at 1-800-LUNGUSA (1-800-586-4872).

Tobacco Free Arizona - Arizona Department of Health Services. Learn more about the risks of tobacco use and find the resources to quit. 


 


Quality Improvement Program

Goals

  1. To provide accurate, understandable data to help facilitate the maintenance and enhancement of high-quality member care and services.
  2. To assure compliance with AHCCCS and Medicare quality-related standards.
  3. To assess the quality and appropriateness of services to members through the conduction of Performance Improvement Projects.
  4. To identify opportunities for improvement through the tracking and trending of member and provider staff issues.

Quality Management Performance Improvement Committee (QM/PI)

The Quality Management Performance Improvement (QM/PI) Committee headed by the Chief Medical Officer and overseen by the Board of Directors directs the Quality Management process. The QM/PI Committee is comprised of contracted providers, the Health Plan Director of Clinical Operations, Director of Clinical Programs and Systems, Director of Quality Management, Utilization Manager and Clinical Pharmacist.