Time to Renew

AHCCCS Returns to Regular Renewals April 1, 2023. 

Since the start of the COVID-19 pandemic in 2020, AHCCCS has not disenrolled most AHCCCS members, regardless of eligibility.

Because of the Consolidated Appropriations Act (CAA) that was enacted in December 2022, AHCCCS is required to begin the regular renewal process for all Medicaid and KidsCare members.

Why is this important?

This means that starting April 1, 2023, AHCCCS will begin disenrolling members who are determined to be no longer eligible.

End of Continuous Enrollment 101

How can I avoid losing healthcare coverage?

  1. Make sure your mailing address, phone number, and email address on file is correct. To update any changes contact the ALTCS Customer Service number, (888) 621-6880, Monday through Friday from 8 a.m. to 5 p.m. 
  2. Check your mailbox for a letter from AHCCCS about renewal of coverage.
  3. Respond to any requests from AHCCCS for more information so the agency can accurately determine eligibility.

How can I renew?

ALTCS Members need to call (888) 621-6880, Monday through Friday from 8 a.m. to 5 p.m. to get help completing their renewal.

AHCCCS Resources