Performance Measures & Surveys

The purpose of the provider and member surveys from AHCCCS are to solicit feedback to improve performance. Banner – University Family Care/ALTCS (B – UFC/ALTCS) will provide a member satisfaction survey to assess member needs and improve delivery of services. 

B – UFC/ALTCS Member Satisfaction Survey Results

  • 2021 Member Satisfaction Survey Results     English
  • 2020 Member Satisfaction Survey Results     English
  • 2019 Member Satisfaction Survey Results     English
  • 2018 Member Satisfaction Survey Results     English

AHCCCS Member & Provider Survey Results

The purpose of the provider and member surveys from AHCCCS are to solicit feedback to improve performance.