Member Advisory Council (MAC)
Banner – University Family Care/ALTCS (BUFC/ALTCS) provides an opportunity for you to give us your feedback and share your ideas on the way services are delivered. We have a Member Advisory Council (MAC) that meets quarterly. We invite Banner- University Family Care members, advocates, community representatives, home and community based providers, to participate.
At these meetings we (Banner- University Family Care staff) will discuss topics such as, but not limited to, policies, programs, network issues, Arizona Long Term Care quality controls. Themes for the meetings may also include: Diabetes Management, Dementia & Alzheimer’s, Health & Wellness, Community Resources, Disability Benefits 101, Cultural Competency, etc. We encourage you to ask questions, and share your concerns.
If you would like to take part of your local MAC meeting, please contact your case manager. Your case manager can schedule round-trip transportation for you. If you are unable to reach your case manager, you may contact our Customer Care Center at (833) 318-4146.
Quarter 1 MAC Meetings
Cochise, Graham, and Greenlee – Tuesday February 5, 2019 at 11:00 a.m.
Pima – Thursday February 7, 2019 at 11:00 a.m.
Santa Cruz – Tuesday February 12, 2019 at 12:15 p.m.
Maricopa – Thursday February 14, 2019 at 11:00 a.m.
Gila and Pinal – Tuesday February 19, 2019 at 11:00 a.m.
Yuma – Thursday February 21, 2019 at 11:00 p.m.