Time to Renew
What is the Public Health Emergency (PHE)?
When the COVID-19 pandemic started, the federal government announced a Public Health Emergency (PHE). This means that anyone with AHCCCS or KidsCare would remain eligible for Medicaid during the PHE regardless of any other eligibility requirements.
Why is this important?
When the PHE ends, you may need to renew your AHCCCS eligibility. If you don’t renew, you may be at risk of losing your coverage.
PHE Ending 101
How will I know when the PHE has ended?
We don’t really know when the pandemic will end. The Department of Health and Human Services has extended the PHE every 90 days since March 2020. The PHE may be extended again, or it may expire in the upcoming months. It all depends on the status of the pandemic.
How can I avoid losing healthcare coverage when the PHE ends?
To avoid losing your healthcare coverage:
1. Make sure your contact information is up to date by visiting www.healthearizonaplus.gov or calling 1 (855) HEAPLUS (432-7587). By checking if your contact information is correct, your health plan can contact you with your renewal date and information on how to renew.
2. Apply for renewal by visiting www.healthearizonaplus.gov
Is there a resource that can help me renew?
Yes. There are several Community Assistors that can help you renew. Search for a Community Assistor using the link below.
You can also call 1 (855) HEA PLUS (1-855-432-7587), Monday through Friday, 7 a.m. to 6 p.m.
I reapplied for AHCCCS/KidsCare, but they told me I was over income, what can I do?
Your family can still qualify for low-income health insurance that fits your budget. Visit www.healthcare.gov to view other health insurance options.
If you are in the Maricopa, Pinal, and Pima counties, you can also contact our Banner|Aetna marketplace plan. For more information visit www.banneraetna.com/en/individuals-families.html.
- Preparing for the End of COVID-19: Return to Normal webpage
- PHE Member Flyer English | Español
- Get Ready to Renew English | Español