Time to Renew

AHCCCS Returns to Regular Renewals April 1, 2023. 

Since the start of the COVID-19 pandemic in 2020, AHCCCS has not disenrolled most AHCCCS members, regardless of eligibility.

Because of the Consolidated Appropriations Act (CAA) that was enacted in December 2022, AHCCCS is required to begin the regular renewal process for all Medicaid and KidsCare members.

Why is this important?

This means that starting April 1, 2023, AHCCCS will begin disenrolling members who are determined to be no longer eligible.

End of Continuous Enrollment 101

How can I avoid losing healthcare coverage?

  1. Make sure your mailing address, phone number, and email address on file is correct in www.healthearizonaplus.gov Login or call 1 (855) HEAPLUS (432-7587), Monday through Friday from 7 a.m. to 6 p.m.
  2. Check your mailbox for a letter from AHCCCS about renewal of coverage.
  3. Respond to any requests from AHCCCS for more information so the agency can accurately determine eligibility.
  4. Apply for renewal by visiting www.healthearizonaplus.gov

Is there a resource that can help me renew?

If you received a letter from AHCCCS about your coverage or are due for renewal, please visit www.healthearizonaplus.gov or call a Banner – University Family Care/ACC Community Assistor at (833) 907-0885.

There are several Community Assistors that can help you renew. Search for a Community Assistor using the link below.

I reapplied for AHCCCS/KidsCare, but they told me I was over income, what can I do?

If you no longer qualify for AHCCCS or KidsCare, you may be eligible for other coverage. Visit the Health Insurance Marketplace at www.HealthCare.gov to view options that fit your budget. Four out of five enrollees can find health plans that cost less than $10 a month. 

If you are in the Maricopa, Pinal, Pima, Yuma and Cochise counties. Call our Banner|Aetna Marketplace plan at (844) 374-5218 to help you find the right option.

Worried about losing Medicaid coverage? | Banner|Aetna (banneraetna.com)

AHCCCS Resources