Member Advisory Council (MAC)
Banner – University Family Care/ALTCS (BUFC/ALTCS) provides an opportunity for you to give us your feedback and share your ideas on the way services are delivered. We have a Member Advisory Council (MAC) that meets quarterly. We invite Banner- University Family Care members, advocates, community representatives, home and community based providers, to participate.
At these meetings we (Banner- University Family Care staff) will discuss topics such as, but not limited to, policies, programs, network issues, Arizona Long Term Care quality controls. Themes for the meetings may also include: Diabetes Management, Dementia & Alzheimer’s, Health & Wellness, Community Resources, Disability Benefits 101, Cultural Competency, etc. We encourage you to ask questions, and share your concerns.
If you would like to take part of your local MAC meeting, please contact your case manager. Your case manager can schedule round-trip transportation for you. If you are unable to reach your case manager, you may contact our Customer Care Center at (833) 318-4146.
MAC Focus Group
The Focus Group is a smaller group of MAC members. The group discusses content, sets annual goals and provides feedback to the MAC. The Focus Group meets before each MAC meeting. Let you’re case manager know if you are interested in joining the focus group.
08/24/2020: COVID-19 Update
Due to the COVID-19 pandemic, in-person meetings have been placed on hold. We miss the interaction with our members, providers, and community representatives. We look forward to the time when we can safely gather again. Meanwhile, we have created a special MAC direct mail piece just for you! This is scheduled to be mailed by September 30, 2020.
9/28/2020: You've Got Mail
The MAC direct mail piece was sent September 21, 2020! We hope you find the information helpful. Please continue to check our website for future MAC Updates. The digital version is available below.
11/05/2020: MAC Memory
We miss you! Right around this time last year we kicked off our Quarter 1 MAC Meetings. Here are some pictures to look back on and reminisce the great times we had. We are hopeful to be able to gather again soon and capture new memories!
We want to hear from you and know how you are doing. Remember you can contact our Customer Care Center or your ALTCS Case Manager for assistance with your health care needs.
11/12/2020: B – UFC/ALTCS in the Community
Look at what our ALTCS Case Managers have been up to! Case Managers teamed up with local Skilled Nursing Facilities and Assisted Living Facilities in Yuma and had residents design, color and paint hands. The hands were used to decorate a Promise Garden for the 2020 Walk to End Alzheimer’s.
11/18/2020: Prepare for the Flu
Prepare for The Flu
If we were still holding MAC meetings, we would certainly be having a discussion about Influenza (the Flu). Here are some points we have discussed at previous MAC meetings:
- Influenza is a contagious respiratory illness caused by a virus
- Influenza is spread mainly from person to person, through droplets made when people sneeze, cough, or talk
- Prevent spreading the virus by washing your hands often and covering coughs and sneezes
- Routinely clean frequently touched objects and surfaces including doorknobs, phones, remotes, etc
- The single best way to prevent the Flu is to get a vaccine every year
- The Flu shot is an inactivated vaccine (contains killed virus) You cannot get the Flu from the vaccine
- About two weeks after receiving the vaccine, antibodies develop that protect you against the virus
Get your Flu Shot!
Checkout our 2020 Flu Resources and find out how you can qualify to earn a $10 Subway gift card just by getting your Flu shot!
- Go to the BannerUFC.com/ALTCS Home Page
- Scroll down to News & Events
- Click on Flu Resources
OR Click Here!
11/25/2020: Thanksgiving Tips
Weather it’s a virtual gathering, just immediate family or a party of one, we want to wish you a safe and Happy Thanksgiving! In addition to COVID-19 precautions, there are some other safety tips to keep in mind. Click here to read about Top Tips for Safe Stuffing.
Pyx Health™ Mobile App
During the holiday season it is easy to get overwhelmed with all the happenings and pressures. The added concerns around COVID-19, and the need to take precautions to stay safe, may add to your stress. Today we thought it would be nice to remind you as you to take care of yourself. Here are some tips from our friends at Pyx Health:
- Take care of yourself physically- this can improve your mental health
- Eat nutritious meals
- Drink plenty of water
- Exercise, which helps decrease depression and anxiety and improve moods
- Get enough sleep- Researchers believe that lack of sleep contributes to a high rate of depression
- Practice good coping skills- try one-minute stress strategies, exercise, take a nature walk, play with your pet or try journal writing as a stress reducer
- Break up the routine- although our routines make us more efficient and enhance our feelings of security and safety, a little change of pace can perk up a tedious schedule
Last but not least… Download the Pyx App! - When you download the app, Pyxir – Pyx's intelligent robot will be with you at every step. Pyxir can help you:
- Laugh, feel less lonely and be a friend whenever you need it
- Connect with your family and friends to give you support
- Find a provider
- Connect you to local resources for food, housing, employment, and ﬁnancial assistance