Performance Measures & Surveys

The purpose of the provider and member surveys from AHCCCS are to solicit feedback to improve performance. Banner – University Family Care/ACC (B – UFC/ACC) will provide a member satisfaction survey to assess member needs and improve delivery of services. 

B – UFC/ACC Member Satisfaction Survey Results 

  • 2021 Member Satisfaction Survey Results     English
  • 2020 Member Satisfaction Survey Results     English
  • 2019 Member Satisfaction Survey Results     English

UFC Member Satisfaction Survey Results 

  • 2018 Member Satisfaction Survey Results     English
  • 2017 Member Satisfaction Survey Results     English
  • 2016 Member Satisfaction Survey Results     English
  • 2015 Member Satisfaction Survey Results     English
  • 2014 Member Satisfaction Survey Results     English

UFC Provider Satisfaction Survey Results

  • 2011 Provider Survey Results     English

UFC Provider Performance Measure Results

  • 2013 Performance Measure Results     English

AHCCCS Member & Provider Survey Results