Notification Detail

New Member Orientation!


Are you a new BUFC/ACC member? As a member you have access to many benefits and services!

Would you like to learn more about the services and benefits offered to help make your health care easier, so life can be better? We are here to provide you with the support you need when you need it.

Come join us for our New Member Orientation sessions! We want to inform you about the tools available to help you navigate the system. Some of the topics to be covered include:

  • Understanding services available to you
  • How to get involved and have YOUR voice heard
  • Accessing My Complete Care Portal
  • Accessing Banner Nurse On-Call
  • How to file a complaint
  • Transportation services
  • Peer & Family Support and much more

We will be serving a light meal and refreshments. Transportation and Spanish interpretation will be available. 

2019 Tucson Sessions

2019 Maricopa Sessions

 HOPE Inc.
1200 N. Country Club Road
Tucson, AZ 85716
CHEEERS Recovery Center
1950 W. Heatherbrae Drive, Suite 5
Phoenix, AZ 85015

Thursday, May 9, 5:30-7:30 p.m.

Thursday, August 8, 5:30-7:30 p.m.

Thursday, November 14, 5:30-7:30 p.m.

 Wednesday, May 15, 12:30-2:30 p.m.

Wednesday, August 21, 12:30-2:30 p.m.

Wednesday, November 20, 12:30-2:30 p.m.

New Member Orientation Flyer

English     Spanish

 New Member Orientation Flyer

English     Spanish

For additional information on your benefits and services you can refer to your Member Handbook

If you have any questions, you can email the OIFA Team at You can also call our Customer Care Center at (800) 582-9696 TTY 711.